Sign In to the Mobile App
In This Article
Steps to Sign In
IMPORTANT: Before signing in, you must complete the Create a Login process for the email you are using. If you haven’t done this yet, please complete it now. Also, make sure your email is listed correctly in the directory.
Launch the Instant Church Directory app.
Look for the app icon with the word “Directory” underneath it:
- Tap the blue "Sign In" button.
Enter your email address and password.
Use the login credentials you created during the "Create a Login" process.
TIP: If you don’t remember your password, you can reset it. Use the Forgot Your Password? link to reset it.
- You're in! Start exploring all the features available in the app.
Forgot Your Password?
If you previously created a password but can’t remember it, follow these steps to reset it:
- Open the app and navigate to the Sign In page.
- Click the "Forgot Password?" link.
- Enter the email address listed in the directory.
- Follow the instructions in the password reset email to set up a new password.
After you’ve reset your password, try signing in again.
For more detailed instructions on how to reset your password, click here.
Two-Factor Authentication
(If your directory has this feature enabled)
Here’s how it works:
Get the verification code.
After entering your email and password to Sign In, you'll see a message indicating that a security code was sent to your email.
Check your email for the code.
The email will arrive within a few minutes and expires after 15 minutes.
NOTE: If you use Gmail, the email may appear in the Promotions, Spam or Trash folders instead of your primary inbox. Be sure to check each one.
Enter the code.
Return to the app, input the code, and tap “Verify” to complete the sign-in process.
Once your device is verified, you won’t need to complete this step again for future sign-ins on the same device.
Watch a Video
This video shows how to verify an unrecognized device when two-factor authentication is enabled. (31 seconds)
Need More Help?
Troubleshooting Tips
Confirm your email address.
Ensure that the email you’re using is listed correctly in the directory.
Create a login.
If you recently updated your email address, you’ll need to complete the Create a Login process again with the new email. Click here for those instructions.
Still having issues?
Contact your directory administrator for further assistance. Or read more troubleshooting tips here. [Link Coming Soon]