General Directory Guidelines and Settings

What amount of storage do churches get for ICD Online?

Unlimited Storage.

What is the maximum file upload size for ICD Online?

10MB image file

If we cancel Instant Church Directory Online,  how long will our data be stored, in case we decide to restart our account?
Your directory data is automatically stored for 12 months after your account is canceled. Your directory data will be DELETED 12 months following your account's expiration. We will notify you of this deletion on or around 11 months following your account's cancelation date. If you wish to delete your directory data BEFORE you cancel your account, you can reset your directory data to clear your information immediately.
If you decide to reactivate your account,  you can renew and we will continue to store your data. After 12 months, if your account is not renewed, your directory data will be permanently deleted from our servers. 

Are languages other than English supported on Instant Church Directory?

For the most part, yes.  While Instant Church Directory is an English Program, we believe that most other languages and alphabets will be supported. However, we cannot guarantee that they will be.  We have found that some features, such as maps, will not work as expected when a different alphabet is used. 

Can we create more than one directory?
If you have an online subscription to Instant Church Directory, you will need to purchase a separate subscription for each different directory you are wanting to create.

Why can't you see the birth year in the mobile apps or member website?

As a company, we have chosen not to show the birth year in the directory. In the beginning, we knew many didn't want their age known. In more recent years it has become a privacy issue - specifically for children. The birth year can be added to an individual on the Admin website (next to the birth month and day) but is not displayed in the mobile apps, member website, or printable PDF.

Can I change the font style and size in Instant Church Directory?

At this time, font sizes are able to be changed on the roster page pages only - you cannot change the font size on the photo pages of the directory.  The options are 9-point through 18-point fonts.

There are 5 options for font styles, which apply to all pages of the directory. They are Arial, Courier, Helvetica, Times New Roman, and Unicode.

Do we need to get permission (possibly a signed form) from each member to put their information online?
When using photos of church members on Web sites, it's important to get permission from the person first. With children's photos, you'll need the parents' permission, and for safety and privacy, it's important not to identify the child in public areas (non-password protected pages). To protect yourself, and your members, you may want the subject to sign a model release or permission form and keep those on file at the church.  
Can I take attendance with Instant Church Directory?
This service is not designed for taking attendance. We are an amazing photo directory service though! 
How do I honor deceased members? 
Please review these blog posts dedicated to this topic.

Honoring a Deceased Pastor in Your Church Directory

Ways to Honor the Deceased in Your Church Directory

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