Managing Submission Alerts

Admins can receive a daily email whenever a member submits a photo or requests to update their information. This gives you a chance to review submissions before they go live — all submissions must be approved before any changes are added to your directory.

How to Manage Alerts

  1. Log into your Admin Website.
  2. Go to the Customization tab.
  3. Scroll to the Alerts section.
  4. You'll see two independent switches:
    • Send daily new-submission emails to admins (on by default)
    • Send daily new-submission emails to editors (on by default)
  5. Toggle either switch on or off depending on who should receive notifications. Changes save automatically — there's no separate Save button.

Turning off both switches is the same as fully disabling submission notifications.

Note: Only Admins can change these settings. Editors who want to stop receiving notifications should contact their Church's Admin.

How & When Alerts Are Sent

  • Notification emails are sent once per day, around midnight Eastern Time — they are not sent immediately.
  • Emails are only sent when there's a new photo or information update request submitted that day. If there are no new submissions, no email is sent.
  • If you approve a photo or update request quickly, you may not receive a notification email for that specific submission.
  • You will not receive repeat alerts for the same submission if it remains unapproved — only new submissions trigger a new email.

Troubleshooting

  • Testing the feature? Remember notifications are sent the next day, not instantly.
  • Not receiving alerts? Check your spam/junk folder, and other tabs like "Promotions" if you use Gmail.
  • Add no-reply@InstantChurchDirectory.com to your safe senders list to make sure these emails reach your inbox.

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