Utilizing and Managing Groups
Groups can help you organize families and individuals into custom lists, such as classes, committees, ministry teams, or care groups.
With Groups, you can:
- create a group
- add a description
- mark a group as private
- add families or individuals
- assign leaders
- remove members
- delete a group
- restore a deleted group within 7 days
Deleting a group does not permanently remove it right away. Deleted groups can be restored for 7 days, and restoring a group also restores its membership.
Open the Groups page
From the Admin dashboard, go to Groups.
On this page, you may see:
- Add Group
- Deleted, if deleted or inactive groups are available to restore
- a list of existing groups with Edit and Delete options
Each group may also show:
- a description
- member counts
- leader names
- a lock icon if the group is private
Create a group
- Click Add Group.
- Enter a Group Name.
- Optionally add a Description.
- Turn on This group is private if needed.
- Click Save.
You must save a new group before you can add members.


Edit a group
- Find the group you want to update.
- Click Edit.
- Update the group details.
- Click Save.
Add families to a group
Use this option when the entire household should be part of the group.
- Open the group in Edit mode.
- Under Add Families, select one or more families.
- Click Add.
When you add a family, all adults and children in that family are included in the group.
Add individuals to a group
Use this option when only specific people should be included.
- Open the group in Edit mode.
- Under Add Adults or Children, select one or more people.
- Click Add.
Assign a group leader
- Open the group in Edit mode.
- Find the member you want to promote.
- Click Make Leader.
The member will move to the Group Leader section.
Remove leader status
- Open the group in Edit mode.
- Find the leader.
- Click Remove as Leader.
This keeps the member in the group but removes the leader role.
Remove a member from a group
- Open the group in Edit mode.
- Find the family or individual you want to remove.
- Click Remove.
Removing someone from a group does not delete them from the directory.

Delete a group
- Go to Groups.
- Find the group you want to remove.
- Click Delete.
- Confirm the deletion.
Deleted groups can be restored for 7 days.

Restore a deleted group
- From the Groups tab, Click Deleted.
- Find the group you want to restore.
- Click Restore.
Restoring a group also restores its membership.
Tips
- Use Add Families when the whole household belongs in the group.
- Use Add Adults or Children when membership is person-specific.
- Use Make Leader to identify key contacts.
- Private groups show a lock icon on the Groups page.
Troubleshooting
I can’t add members to a new group
Save the group first, then reopen it to add families or individuals.
I see a message saying a group already exists
Group names must be unique among active groups. Use a different name or update the existing group.
I don’t see the Deleted button
The Deleted button only appears when deleted or inactive groups are available to restore.
I deleted the wrong group
Go to Groups > Deleted and click Restore within 7 days.