Logging into the App
Below are step-by-step instructions for logging into the App on each Mobile device as a member of your directory. If you have already used your email address to create a password on ANY device or online, you can log into another device with the same information.
First, check that your email is listed correctly in your directory. If there is a spelling error, you will not be able to Create a Login or Sign In.
Second, be sure that your church has "Enabled" the "Share Member Apps". If that has not been enabled, you will not be able to Create a Login or Sign In.
In this Article:
New Members who have never logged in
The instructions below are for members who have downloaded the App and are creating a login for the very first time. If you have previously logged into your church’s directory and upgraded your app, please follow the ALREADY HAVE A PASSWORD instructions below.
Members how have logged in before
iOS App - Version 2.0 or Newer
Android - Version 2.0 or Newer
iOs App - NEW MEMBERS who have never logged in
- Download the App from the App Store. Search for “Instant Church Directory".
- Open the app. Click on "Create Login".
- Enter the email address as it is listed in the family portion of the directory.
- Create a secure password. The password must be 8 characters long and contain at least two of the following special characters: capital letters, numbers or symbols.
- Retype your password to confirm.
- Check your inbox for an email from service@instantchurchdirectory.com
- To complete the login process, you will need to verify your email address by clicking on the link sent to you in that email.
- Once you confirm your email, close the browser window and go back to the App. Click on "Sign In" to sign into your church's directory using your email and password.
Android - NEW MEMBER who has never logged in
- Download the App from the Play Store (Android devices). Search for “Instant Church Directory”.
- Open the app and click on "Create Login".
- Enter the email address as it is listed in the family portion of the directory.
- Create a secure password. The password must be 8 characters long and contain at least two of the following special characters: capital letters, numbers or symbols.
- Retype your password to confirm.
- Check your inbox for an email from service@instantchurchdirectory.com.
- To complete the login process, you will need to verify your email address by clicking on the link sent to you in that email.
- Once you confirm your email, close the browser window – do not log in on the browser. Open the app and click on "Sign In" to sign into your church's directory.
Watch a video on how to create a login.
Members who have logged in before
iOs App - (Version 2.0 or Newer) - and - ALREADY HAVE A PASSWORD
and
Android (Version 2.0 or Newer) - and - ALREADY HAVE A PASSWORD
Click Sign In and use your email that is listed in the directory and the password you selected when you created a login previously.
If you do not remember your password or the password, please select Forgot Password and follow the instructions to reset your password.
If your directory Admin has turned on two-factor authentication for your directory and you are signing in from a new device (mobile app) or location (member website), you will be sent an email with a verification code to enter.
When you receive the code, you have 15 minutes to use it before it expires.
Once you have entered the verification code, click Verify to complete the sign-in process from a new device.
This device will now be recognized on future sign in attempts.
Watch a video for signing in from an unrecognized device (when two-factor authentication is turned on).
Older Versions of the Apps
iOS App (Version 1.2)
Please upgrade your App to the latest version by going to App Store. This version is no longer supported.
Android (version 1.6 or Older)
Please upgrade your App to the latest version by going to Google Play. This version is no longer supported.