Payments and Invoices

Keep your Instant Church Directory membership active without losing access at any time.

Getting a Copy of Your Recent Invoice/Receipt

You can view, print, or download a copy of your invoice/receipt at any time.

(1) Log in to the website with your email address and password, and then select the My Account then under Membership & Billing will be Billing History.

2) Click the View Invoice link located in your most recent order to open your latest invoice. If you have made a payment, your invoice will be updated to include the receipt of payment.

How to get a copy of past invoices or receipts

If you need a copy of a past receipt or invoice that is not currently showing on your billing history page, click on the List All Account Activity. There you will be able to see past orders and download their respective invoices.

Credit Card Payments & Security

We accept the following major cards, which must be enabled for recurring e-commerce transactions.

Visa
MasterCard
American Express
Discover

When your account renews, your enabled card will automatically be charged for the renewal. If you would like to make a one-time payment with a card not on file you can do so by going to My Account and under Plan Details click on Prepay Now & Save.

You can change your credit card on file at any time by going to My Account and under Membership & Billing click on Manage Payment Info.

To protect our customers' data, we use Stripe (https://stripe.com/us) to process credit cards so no sensitive data actually hits our servers to protect our customers. They meet PCI-DSS requirements and are certified to PCI Service Provider Level 1, the most stringent level of certification.

We've also put appropriate security measures in place to protect you against the loss, misuse, or alteration of your personal information. The site is secured by using 256-bit SSL encryption.

Update Your Payment Method

To update the credit card on your account, log in and click on My Account, and under Membership & Billing choose Manage Payment Info.

From here, click on Switch to New Payment Method.

Fill in the information about your credit card and click on the Update Payment Method.

You should see a Thank you message below your updated card information has been updated and saved.

Can I pay for a special advance renewal offer with a check?

Absolutely! You're welcome to renew your subscription via check if you've received a special advance renewal offer via email. Just adhere to the following guidelines to ensure your payment is processed correctly and on time:

1. The check amount should correspond to one of the renewal options presented in the email you received.

2. Write your account number in the memo section of your check.

3. Also in the memo section, include the savings code from the email. Typically, you'll find the savings code at the bottom of your email.

4. Indicate on your check how many years you're renewing your subscription for.

5. Send your check to the following address: Instant Church Directory, PO Box 9290, Canton, OH 44711.

Please note: Your check needs to be received at least 5 business days before your subscription is set to automatically renew. If your check doesn't arrive on time, your credit card will be charged as it normally would be for an automatic renewal.